Common FAQ / ALL
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How do I get my list?
Your list will become available in your FastCount account after payment has been received. Sign in to download your leads in a CSV file. If you do not see your leads in your account, try refreshing your browser.
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Refund Policy
We guarantee 95% deliverability on all our postal and email mailing lists. We will refund the cost of the undeliverable leads if less than 95% of your mailings are delivered when mailing to your list within 30 days of purchase and when properly addressed or deployed. Please hold onto any returned mail pieces or email, as we may ask you to send them to us, at our expense. Be aware that we do not guarantee email delivery by Client or Client`s 3rd party service provider.
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Data Quality
Our most recent CASS Certificate is attached May 2013 Consumer List CASS Report.txt. CASS is a United States Postal Service (USPS) acronym that stands for Coding Accuracy Support System. In order for an address list to receive CASS certification, the list must be checked against the USPS Address Matching System (AMS) CD-ROM, a match must be added.
Our data is hygiened every 60-days to ensure maximum accuracy and deliverability. Attached please find the most recent National Change of Address (NCOA) Report May 2013 Consumer List NCOA Reports.doc for the data.
About Us
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What is FastCount?
FastCount is a client facing compiled postal and email sales lead database, complete with hundreds of selects for End Users, Resellers, Agencies and Franchisors.
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Is FastCount trustworthy?
FastCount is a sister company to ConsumerBase, a leader in the sales leads and data business. The security and privacy of our clients is of utmost importance to us, and our expert customer service representatives are available to answer all of your questions regarding privacy and how we can best serve your mailing list needs.
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How can FastCount help my business?
FastCount adds unlimited value to your growing business by providing a simple and efficient search process for consumer sales leads counts and quotes. Accurate and up-to-date lists make FastCount a data source direct marketing professionals can rely on.
Sales Leads
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What's a Sales Lead?
A sales lead is a potential buyer of your company’s product or service.
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What file format are the mailing lists?
Sales leads are automatically provided in CSV format, however we accept individual requests for delivery in alternative formats.
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How many sales leads are in your database?
Our database contains over 212 million records from millions of different households.
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What are the demographic criteria options?
Our files contain over 238 selectable options to enhance your data.
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Can I browse the zip codes in a state, county or city?
Yes! And you can browse city, county, telephone area code, and SCF as well.
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Do you sell email addresses?
Yes, our consumer sales leads have 5-15% email coverage included at no charge when you purchase the postal list. For business data, you have the option to purchase email addresses on their own.
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Do you sell telephone numbers?
Yes, we offer business telephone numbers online. If you're looking for consumer phones, please contact us at (877) 487-0434 for a custom quote.
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What should I do if I need a specialty list?
ListFinder, our sister company, is an extensive online catalog of specialty postal, email and phone lists. Please visit www.listfinder.com to search for your specialty list or call 877-440-3282 to speak with one of our mailing list experts.
Data Accuracy?
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Are postal addresses standardized for USPS or CASS Certified?
Yes. CASS is a United States Postal Service (USPS) acronym that stands for Coding Accuracy Support System. In order for an address list to receive CASS certification, the list must be checked against the USPS Address Matching System (AMS) CD-ROM, a match must be added. Attached please find the most recent CASS Report June_2012_CASS_Report.txt for the data.
Security & Privacy
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How secure is your website?
Security is our number one priority. We employ secure servers to ensure your confidential information is not compromised.
Payment Information
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What are the subscription and monthly costs?
There are absolutely ZERO subscription or hidden fees involved!
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Does using the website cost anything?
FastCount is free to use. If you like what you find, consider buying a list.
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How much are mailing lists?
Pricing varies according to quantity. Your price is listed when you complete your sales lead quantity and selects.
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Are extra costs involved for selects?
All selects are included in the price of your sales leads – no hidden fees!
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Any hidden fees?
No!
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What are my payment options?
We accept the following credit cards:
- MasterCard
- American Express
- Visa
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Are there any mailing lists available free of charge?
No, but we often provide special offers and discounts. Call us at (877) 487-0434.
After the Sale
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What does the data I purchase look like?
The consumer or business data you have ordered will be delivered in a CSV file, including selects.
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How long does list delivery take?
No wait time at all - you will receive your list promptly after we receive your payment.
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Is the list downloadable?
Yes! Follow the link and instructions included in the email you receive immediately after placing your order
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Can existing customer addresses be suppressed?
Yes, please speak with one of our knowledgeable customer service representatives for assistance with suppression. Your file needs to be processed offline. Call (877) 487-0434.
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How many uses can I get out of my list?
Our sales leads are rented for 1-time use only.
Database last updated
April 30, 2013